What Is the Discord Bot?

GameTrowel provides a fully managed Discord bot you can add to your game's server. It gives your community quick access to game info, sends you real-time coverage notifications, and uses AI to surface player feedback trends — all without leaving Discord.

Connect Your Server

Go to Game → Discord in the dashboard
Click Connect Discord Server
You'll be taken to Discord's OAuth flow — select the server you want to add the bot to and authorize
Once connected, the dashboard shows your server name and bot status

TipOnly users with "Manage Server" permission in Discord can authorize the bot. If you don't see your server in the list, check your Discord permissions.

Slash Commands

The bot registers five slash commands in your server. Toggle them on or off from the Commands tab:

/gameinfo — displays your game's title, description, and trailer in an embed
/links — shows store links so players can buy or wishlist your game
/support — shares your support email and help center link
/presskit — links journalists and creators directly to your press kit
/bug — opens a bug report form that creates a support ticket in your dashboard

NoteCommand responses use Discord embeds styled with your game's key art and branding colors.

Coverage Notifications

When media monitoring detects new coverage of your game (a YouTube video, Twitch stream, Reddit post, etc.), the bot can post a notification in a Discord channel of your choice.

Open the Notifications tab
Select a notification channel from the dropdown
Toggle which sources you want alerts for — YouTube, Twitch, Reddit, Twitter/X

Review Mode

Optionally set a review channel where coverage notifications include approve/decline reaction buttons. This lets your team vet coverage before it's highlighted or shared — useful for filtering low-quality or irrelevant mentions.

Sentiment Analysis

Available on Pro and Studio tiers.

The bot monitors selected channels in your server and uses AI to identify recurring player feedback topics.

Setup

Go to the Sentiment tab
Select which channels to monitor (e.g., #general, #feedback, #bug-reports)
The bot begins collecting messages and analyzing them every 30 minutes

How It Works

The sentiment system processes up to 50 messages per game per cycle using keyword-priority sampling — messages mentioning your game, bug-related terms, or feature requests are prioritized. AI groups related messages into topics and assigns each one:

Category — Bug, Feature Request, Complaint, Praise, or Question
Severity — Low, Medium, High, or Critical
Sentiment — Positive, Neutral, or Negative

Managing Topics

Each topic in the dashboard shows a summary, message count, and last activity time. You can expand a topic to read individual messages and update its status:

Open — new, unreviewed
Acknowledged — you've seen it and are aware
Resolved — the issue has been addressed
Dismissed — not actionable

TipUse sentiment topics to catch bugs players are reporting in Discord before they hit your support inbox — and to spot feature ideas that are gaining community traction.

Bot Nickname

Available on Studio tier.

Studio-tier users can set a custom nickname for the bot in their server — for example, your game's mascot name or studio brand. Set this in the Setup tab.

Configuration Sync

When you change settings in the dashboard (toggling commands, updating channels, etc.), changes are pushed to the bot in real time via Redis pub/sub. No bot restart needed — your new configuration takes effect immediately.

Tier Availability

Feature	Starter	Pro	Studio
Slash commands	Yes	Yes	Yes
Coverage notifications	Yes	Yes	Yes
Sentiment analysis	—	Yes	Yes
Custom bot nickname	—	—	Yes